Important AVON Representative Links - POLICIES & PROCEDURES

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Important AVON Representative Links - POLICIES & PROCEDURES

Sell AVON For $0 Cost Today & Enter Reference Code: Maryvjjj1

Important AVON Representative Links - POLICIES & PROCEDURES
These are very important links to review once you have become an Avon Representative. Stay informed!
Prospecting Scripts for when you start recruiting

Sell AVON For $0 Cost Today & Enter Reference Code: Maryvjjj1

Basic Call Formula Introduction 
1. Introduce yourself – Name and Title (if necessary) 
2. Ask if it’s a good time to talk or if it is still a good time to talk if the call was scheduled 
3. State why you are calling and how long the call will take 
4. If it is a good time continue with a call if it is not rescheduled at a different time 
5. You can spend a minute or two “catching up” or finding out how they are doing 
The purpose of the Call 
1. Get to the main point of the call – recruiting, training, e-store issues, ordering, etc. 
2. Make sure you are doing more listening than telling 
3. Ask questions and take notes 
4. Formulate an action plan and hold them accountable for it 
Closing/Schedule a Follow-Up 
1. Make sure to stay on schedule with the amount of time you stated the call would take 
2. Always thank them for their time 
3. If you need more time to address the issue then ask when a good time to continue this conversation would be 
4. If the issue or topic is resolved or concluded ask if you can schedule a follow-up to see how the new strategy, recruit training, etc. is going 
5. Schedule the next appointment and end the call
Guidelines for Calls with Reps Introduction 
1. Introduce yourself – Name and Title (if necessary) 
2. Ask if it’s a good time to talk or if it is still a good time to talk if the call was scheduled 
3. State why you are calling and how long the call will take 
4. If it is a good time continue with a call if it is not rescheduled at a different time 
5. You can spend a minute or two “catching up” or finding out how they are doing 
The purpose for the Call (Points to cover in each category) Pending Appointment 
1. How is your Avon business going? What have you done to grow your business – brochures, follow-up calls, how many people have you talked to? 
2. Train & Support by sharing current incentives, reminding of ways to sell and earn, make sure they are utilizing youravon.com tools and Your Avon Mobile 
3. Create a Call to Action – help representative set specific goals (how many people to speak to that week, social media posts, online store sales) and set a specific date for the order to be due 
Promoting Online Business 
1. How are you currently promoting your online business? 
2. Share the benefits of online business – it can reach everyone 24/7 and they can order when they want, you can be anywhere in the world doing business, once a customer buys from your online store, they remain YOUR customer and it will save you money and time. 
3. Create a Call to Action – set a goal for how many people they will share their online store with, encourage the representative to utilize social media, and determine if the representative knows anyone who would benefit from their own online business 
Promoting Products 
1. Have you taken advantage of product programs in the past? What was your experience with it? 
2. Share the benefits of the product launch program – you get premier products before they are in the brochure, you make 100% profit when you sell your free items, you can use credit to get products weeks in advance, and you get special pricing to earn a greater profit (provide a specific example for current product program) 
3. Create a Call to Action – determine what level the representative would like to participate in, create a list of specific people who may be interested in this new product, and how will this new program help grow the representative's business? 
No Orders 
1. Ask the representative why they haven’t placed their Campaign # order? 
2. Provide solutions to representative's issues – I am not getting the orders (are they utilizing their online store, are they asking for referrals, using social media, are they following up with past customers or contacts, are they interested in fundraisers?) I don’t have time to sell (ask how they spend their time, emphasize the ease of online business and how to use social media, determine where they visit weekly and how those can be business opportunities) I am quitting Avon (you can keep your Avon account open for just your personal shopping, you can place orders on your online store and receive free shipping plus make money on yourself, you can earn 20% on online sales) 
3. Create a Call to Action – after offering solutions to representatives s problems create the next steps for acquiring orders set a specific deadline, and schedule a follow-up 
*** Key Takeaways for Each Call *** 
  • Get to the main point of the call – recruiting, training, e-store issues, ordering, etc.
  • Make sure you are doing more listening than telling  Ask questions and take notes
  • Formulate an action plan and hold them accountable for it 
Closing/Schedule a Follow-Up 
1. Make sure to stay on schedule with the amount of time you stated the call would take \
2. Always thank them for their time 
3. If you need more time to address the issue then ask when a good time to continue this conversation would be 
4. If the issue or topic is resolved or concluded ask if you can schedule a follow-up to see how the new strategy, recruit training, etc. is going 
5. Schedule the next appointment and end the call
February Leader Call Reports & Replay Link
February 01, 2020. The link for the replay is below: 

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